:root {
  --primary-color: #4A9098;
  --secondary-color: #333333;
  --text-primary: #ffffff;
  --text-secondary: #333333;
  --background-light: #f7f7f7;
  --background-dark: #FFFFFF;
  --customer-message-bg: #e6e6e6;
  --timestamp-color: #b0b0b0;
  --hover-bg-color: #4A9098;
  --hover-text-color: #ffffff;
  --assistant-bubble-bg: #00adb5;
  --assistant-text-color: #ffffff;
  --user-bubble-bg: #dddddd;
  --user-text-color: #00adb5;
}

body {
  font-family: 'Roboto', sans-serif;
  background: var(--background-dark);
  margin: 0;
  padding: 0;
  display: flex;
  flex-direction: column;
  align-items: center;
}

header {
  width: 100%;
  background: var(--background-light);
  padding: 20px 0;
  box-shadow: 0 2px 5px rgba(0,0,0,0.1);
}

.header-content {
  display: flex;
  justify-content: center;
  align-items: center;
  gap: 20px;
}

#logo, #logo2 {
  margin-bottom: 0px;
  width: auto;
  display: block;
}

#logo {
  height: 55px;
  margin-right: 10px;
}

#logo2 {
  height: 55px;
  margin-left: 1px;
  margin-bottom: 3px;
}

nav {
  background: var(--primary-color);
  width: 100%;
  box-shadow: 0 2px 5px rgba(0,0,0,0.1);
}

.nav-links {
  display: flex;
  justify-content: center;
  padding: 10px 0;
}

.nav-link {
  color: var(--text-primary);
  text-decoration: none;
  margin: 0 15px;
  padding: 10px 20px;
  font-weight: 500;
  border-radius: 5px;
  transition: background-color 0.3s;
}

.nav-link:hover, .nav-link.active {
  background-color: var(--secondary-color);
  color: var(--text-primary);
}

#logout-container {
  display: flex;
  justify-content: flex-end;
  width: 100%;
  padding: 10px 20px;
  box-sizing: border-box;
  background: transparent;
  box-shadow: none;
}

#logout-button {
  background-color: var(--primary-color);
  border-color: var(--primary-color);
  color: var(--text-primary);
}

#logout-button:hover {
  background-color: var(--hover-bg-color);
  border-color: var(--hover-bg-color);
  color: var(--hover-text-color);
}

h2 {
  margin: 0;
  padding: 5px 0;
  color: var(--secondary-color);
  font-size: 1.2rem;
}

#content {
  flex: 1;
  width: 90%;
  max-width: 1200px;
  padding: 20px;
  margin-top: 10px;
  background: var(--background-light);
  border-radius: 10px;
  box-shadow: 0 0 20px rgba(0, 0, 0, 0.1);
}

@media (max-width: 768px) {
  .nav-links {
    flex-direction: column;
    gap: 10px;
  }
}

/* ─── Test Bot ─── */
#testBotContainer {
  display: flex;
  flex-direction: column;
  align-items: center;
  width: 90%;
  margin-bottom: 30px;
  margin: auto;
  box-shadow: 0px 0px 10px rgba(0, 0, 0, 0.1);
  padding: 20px;
  background: var(--background-light);
}

#testBotChatbox {
  width: 100%;
  height: 300px;
  overflow-y: scroll;
  padding: 10px;
  background: var(--background-dark);
  border-radius: 8px;
  display: flex;
  flex-direction: column;
  gap: 10px;
}

#testBotContainer .message {
  padding: 8px;
  border-radius: 12px;
  margin: 5px;
  max-width: 60%;
  word-break: break-word;
}

#testBotContainer .user-message {
  align-self: flex-end;
  background: var(--user-bubble-bg);
  color: var(--user-text-color);
}

#testBotContainer .assistant-message {
  align-self: flex-start;
  background: var(--assistant-bubble-bg);
  color: var(--assistant-text-color);
}

#testBotContainer .message p,
#testBotContainer .message ul,
#testBotContainer .message li {
  margin: 0;
  padding: 0;
  list-style-position: inside;
}

#testBotContainer input,
#testBotContainer button,
#testBotContainer select {
  padding: 10px;
  font-size: 16px;
  margin-top: 10px;
  border: none;
  width: 100%;
  border-radius: 8px;
}

#testBotUserInput {
  background: var(--background-dark);
  color: var(--user-text-color);
  border: 1px solid #ccc !important;
}

#testBotSendButton {
  background: var(--primary-color);
  color: var(--text-primary);
  cursor: pointer;
}

#testBotSendButton:hover {
  background: var(--hover-bg-color);
}

#agentSelect {
  background: var(--background-dark);
  color: var(--secondary-color);
  border: 1px solid #ccc !important;
  cursor: pointer;
}

@media (max-width: 600px) {
  #testBotContainer, #testBotChatbox {
    width: 95%;
  }
  #testBotContainer input,
  #testBotContainer button {
    font-size: 14px;
  }
  #testBotContainer .message {
    padding: 6px;
  }
}

/* ─── Login ─── */
#login-container {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: flex-start;
  height: 65vh;
  padding-top: 30px;
}

#login-logo {
  width: 300px;
  margin-bottom: 20px;
}

.login-input {
  width: 100%;
  max-width: 320px;
  margin: 10px 0;
  padding: 10px;
  border-radius: 5px;
  border: 1px solid var(--primary-color);
  text-align: center;
}

#login-button {
  width: 100%;
  max-width: 320px;
  margin-top: 20px;
  padding: 10px;
  border: none;
  border-radius: 5px;
  background-color: var(--primary-color);
  color: var(--text-primary);
  font-weight: 500;
  cursor: pointer;
}

#login-button:hover {
  background-color: var(--hover-bg-color);
}

.login-input::placeholder {
  text-align: center;
}

.form-check {
  max-width: 320px;
  width: 100%;
  display: flex;
  justify-content: center;
  margin-top: 10px;
}

.form-check-label {
  margin-left: 10px;
}

/* ─── User Admin ─── */
.admin-container {
  width: 100%;
  max-width: 600px;
  margin: 0 auto;
  padding: 20px;
  background: var(--background-light);
  border-radius: 10px;
  box-shadow: 0 0 20px rgba(0, 0, 0, 0.1);
  margin-top: 20px;
}

.admin-container h2 {
  text-align: center;
  color: var(--primary-color);
  margin-bottom: 20px;
}

.admin-input {
  width: 100%;
  margin-bottom: 20px;
  padding: 10px;
  border-radius: 5px;
  border: 1px solid var(--primary-color);
}

.admin-button {
  display: block;
  width: 100%;
  padding: 10px;
  border-radius: 5px;
  background-color: var(--primary-color);
  color: var(--text-primary);
  font-weight: 500;
  cursor: pointer;
  text-align: center;
}

.admin-button:hover {
  background-color: var(--hover-bg-color);
}

.admin-form-check {
  display: flex;
  align-items: center;
  justify-content: center;
  margin-bottom: 20px;
}

.admin-form-check-label {
  margin-left: 10px;
}

.admin-divider {
  margin: 40px 0;
  border: 0;
  border-top: 1px solid var(--primary-color);
}

/* ─── Buttons ─── */
.btn {
  background-color: var(--primary-color);
  border-color: var(--primary-color);
  color: #ffffff;
  border-radius: 20px;
  padding: 8px 16px;
  font-size: 14px;
  cursor: pointer;
}

.btn:hover {
  background-color: var(--hover-bg-color);
  border-color: var(--hover-bg-color);
  color: #ffffff;
}

/* ─── Alerts ─── */
.alert {
  padding: 15px;
  margin: 15px 0;
  border-radius: 5px;
  border: 1px solid transparent;
}

.alert-success {
  background-color: var(--primary-color);
  color: var(--text-primary);
  border-color: var(--hover-bg-color);
}

.alert-danger {
  background-color: #f8d7da;
  color: #721c24;
  border-color: #f5c6cb;
}

.alert-dismissible .btn-close {
  color: inherit;
  padding: 0;
  background-color: transparent;
  border: none;
  font-size: 1.2em;
}